Privacy Policy

Privacy Policy

Introduction

Welcome to https://probate-clearance-birmingham.vibereports.co.uk (hereinafter referred to as “Probate Clearance Birmingham,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products. By using our platform, you consent to the terms outlined in this policy.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://probate-clearance-birmingham.vibereports.co.uk.
  2. All applications, software, and tools provided by Probate Clearance Birmingham.
  3. Services offered through our platform, such as user accounts, content sharing, and online transactions.
  4. Products available for purchase or download from our website.

Please note that this policy does not extend to external links or third-party services accessed through our site. These platforms have their own privacy policies, and we encourage you to review them before engaging with any such services.

Processing Activities

This policy guides our interactions when:

  1. You create an account and use our applications as an authorized user.
  2. You visit our website, including interacting with various features and accessing content.
  3. We communicate with you via email, phone, or text messages for marketing, transactional, or service-related purposes.

Personal Data Collection

We collect several types of personal data to enhance your experience and provide personalized services:

  1. Account Information: This includes user names, passwords (hashed and salted), and profile details you create when registering for an account.
  2. Payment Information: Details related to your financial transactions, such as credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Data about your financial status, investment preferences, and any financial records required for service provision.
  4. Purchase Information: Items or services bought from our platform, including order history, quantities, and delivery addresses.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information to identify and communicate with your device.
  6. Location Data: Your geographic location data, which we may collect to provide location-based services or tailor content to your region.
  7. Feedback: Any comments, reviews, or suggestions you share with us regarding our products or services.
  8. Social Media Information: Details obtained from social media platforms when you connect your account for seamless sharing or login.
  9. Product Information: Your preferences and interactions with our products, including usage patterns and purchase behavior.

We obtain this data through direct user input, automated systems (like cookies and tracking technologies), and third-party partners who assist us in providing services.

Cookies

We employ cookies to enhance your browsing experience and gather analytics:

  1. Strictly Necessary Cookies: Essential for navigation and using our services. These ensure basic functionality, security, and performance.
  2. Preference Cookies: Remember user preferences, language settings, and display options to personalize your experience.
  3. Analytics Cookies: Collect anonymous data about visitors’ behavior on our website to improve content, features, and overall user experience.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data for the duration required by applicable laws or for legitimate business purposes. Once the purpose is fulfilled, we securely delete or anonymize the data in accordance with data protection regulations.

Security Measures

Probate Clearance Birmingham implements robust security measures to safeguard your personal data:

  1. Encryption: We use encryption protocols to secure data during transmission and storage.
  2. Secure Third-Party Processing: Engaging trusted third-party service providers ensures that they adhere to strict security standards.
  3. Access Controls: Limiting access to personal data to authorized personnel only.

Children’s Privacy

We do not knowingly collect or solicit personal information from individuals under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us at the address provided below.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  4. Restriction: Limit our processing of your data for specific purposes.
  5. Portability: Receive your personal data in a structured, commonly used format.
  6. Objection: Object to the processing of your data for marketing or profiling purposes.
  7. Non-Discrimination: Ensure that exercising any of these rights does not adversely affect your legal interests.

To exercise these rights, please contact our Data Privacy Team at [email protected].

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage you to review it regularly.

Contact Information

For any questions, concerns, or requests related to privacy or data management:

  • Email: [email protected]
  • Mail: Probate Clearance Birmingham, Data Privacy Team, [Street Address], [City], [Postal Code]